Shipping policy

Shipping Policy for OutletZone.co.uk

At OutletZone, we strive to provide efficient and reliable shipping for all our customers. Below are the details of our shipping policy:

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options and Delivery Times

We offer the following shipping methods:

  • Standard Shipping (UK): 3–5 business days.
  • Express Shipping (UK): 1–2 business days.
  • International Shipping: 7–14 business days (availability varies by country).

Shipping Rates

  • Free standard shipping on all UK orders.
  • Express shipping and international shipping rates are calculated at checkout based on your location and order weight.

Tracking Information

  • A tracking number will be provided via email once your order has been dispatched.
  • You can track your order at any time through our carrier’s website.

Customs and Import Duties

  • For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

Undeliverable or Returned Packages

  • If a package is returned to us due to incorrect shipping information or refusal to accept the parcel, additional shipping fees may apply.

For any shipping-related inquiries, please contact us at sales@outletzone.co.uk.